Dr. Mark Goulston is a clinical psychiatrist, business advisor, consultant and an FBI/police hostage negotiation trainer who knows how to create the space for constructive conversion in the business world as well as in everyday life.
In this interview he shares his not always easy path through medical school and how a mentor set him on the path of wanting to help other people. Mark talks about his work of helping suicidal people, how to move from being emotional to being rational, how narcissists can grow out of their narcissism, techniques of persuading others and much more.
This is a really interesting interview worth watching !
Dr. Goulston's website : http://markgoulston.com
Time stamps for this interview :
0:00:55 How did you become a psychiatrist ? The importance of having a mentor
0:04:05 Becoming a negotiator in companies as well as for the FBI and the police
0:06:50 Talking to suicidal people and entering their world (highly recommended)
0:11:00 What is special about special people ? Real listening opens people up
0:15:05 How to distinguish between real interest and pretending to be interested
0:17:00 Exercise : How does your life look like 5 years from now ?
0:24:10 Going from emotional to rational, frustration is inevitable
0:27:10 Poise - How to center, being upset without getting angry (recommended)
0:30:45 Toxic people, most adolescents are narcissistic, narcissism is based on fear
0:33:50 Can adult narcissist grow out of their narcissism ? Being sarcastic
0:38:40 Almost every entrepreneur has Attention Deficit Disorder
0:40:20 Dissonance - perceiving yourself versus how others perceive you (recommended)
0:46:40 Techniques to persuade others, uncrossing your arms in your mind
0:53:45 Have your techniques ever failed you ? Recognizing takers and grabbers
0:58:30 The ability to "listen into peoples eyes" (recommended)
1:05:37 End of interview
This interview was conducted by Roman Snitko from Russia who did a couple of other interviews with "insiders" where he simply allows people to talk about their life and their job. The interviews are really interesting, particularly the interview with Air Traffic Controller Airon Perkins is worth checking out.
Roman's personal website : http://snitko.ru
Roman's "Insiders Talk" website is unfortunately offline.
Additional information :
Another interview with Dr. Goulston from 2009 :
